Terms of service

Terms of Service – Fauz

Overview

Welcome to Fauz. The terms “we”, “us”, and “our” refer to Fauz. We operate this store and website, including all related content, features, tools, products, and services (the “Services”). Our Services are powered by Shopify.

These Terms of Service (“Terms”), together with our Privacy Policy [LINK], outline your rights and responsibilities when using our Services. By visiting, interacting with, or purchasing from Fauz, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

Section 1. Access and Accounts

By using our Services, you confirm you are at least the age of majority in your region and consent to allow any minor dependents to use the Services under your supervision. You may be asked to provide information such as your email, billing, payment, and shipping details. You agree that all information provided is accurate and complete.

You are responsible for maintaining the security of your account credentials and all activity under your account. Accounts may not be transferred, sold, or licensed to others.

Section 2. Products

We strive to present our products accurately. However, colors and appearances may vary depending on your device and settings. We do not guarantee that products will meet your expectations or exactly match images shown online.

Product descriptions may change without notice. We may discontinue items or limit quantities at our discretion, including by region or customer.

Section 3. Orders

Placing an order constitutes an offer to purchase. Fauz reserves the right to accept or decline any order. Orders are only accepted once payment is processed and confirmed. Please review carefully before submitting, as cancellations may not be possible after acceptance.

If we cancel or modify an order, we will notify you using the contact details provided. Purchases are subject to our Refund Policy [LINK]. All orders must be for personal use, not resale or export.

Section 4. Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged is the one in effect at the time of purchase and will be confirmed in your order email. Unless stated otherwise, prices exclude taxes, shipping, handling, customs, or import fees.

You agree to provide accurate payment information and authorize charges to your chosen payment method. You are responsible for updating account details such as email and card information to ensure successful transactions.

Section 5. Shipping and Delivery

Delivery times are estimates only and not guaranteed. Fauz is not liable for delays caused by carriers, customs, or events outside our control. Once products are handed to the carrier, title and risk of loss transfer to you.

Section 6. Intellectual Property

All content on our Services — including trademarks, logos, text, images, graphics, audio, video, and design — is owned by Fauz, its affiliates, or licensors, and protected by intellectual property laws.

You may use our Services for personal, non‑commercial purposes only. You may not reproduce, distribute, modify, or republish any content without prior written consent. Unauthorized use may violate intellectual property laws.

Fauz’s names, logos, and designs are trademarks of Fauz. Shopify’s names and logos are trademarks of Shopify. Other trademarks belong to their respective owners.

Section 7. Optional Tools

We may provide access to third‑party tools. These are offered “as is” and “as available” without warranties or endorsements. Use of such tools is at your own risk, and you should review the provider’s terms before use. Future features or tools will also be subject to these Terms.

Section 8. Third‑Party Links

Our Services may include links to third‑party websites or content. We are not responsible for evaluating or guaranteeing the accuracy of such materials. Accessing third‑party sites is at your own risk, and we are not liable for any damages resulting from their use.

Please review third‑party policies before engaging in transactions. Complaints or concerns about third‑party products or services should be directed to the provider.

Section 9 – Relationship with Shopify

Fauz is powered by Shopify, which enables us to provide our Services. However, all sales and purchases made in our store are directly between you and Fauz. By using our Services, you acknowledge that Shopify is not responsible for any aspect of these transactions, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Fauz.

Section 10 – Privacy Policy

All personal information collected through our Services is subject to our Privacy Policy [LINK]. Certain information may also be subject to Shopify’s Privacy Policy [LINK]. By using our Services, you confirm that you have read and understood these policies.

Because our Services are hosted by Shopify, Shopify collects and processes information about your access and use of the Services to provide and improve functionality. Information you submit may be transmitted to Shopify and third‑party providers, including those located outside your country of residence, to deliver Services to you. Please review our Privacy Policy [LINK] for more details on how Fauz, Shopify, and our partners use your personal information.

Section 11 – Feedback

If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant Fauz a perpetual, worldwide, sublicensable, royalty‑free license to use, reproduce, modify, publish, and distribute such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that:

  1. You own or have the rights to all Feedback submitted.
  2. You have disclosed any compensation or incentives tied to your Feedback.
  3. Your Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, compensate you, or respond. We may monitor, edit, or remove Feedback at our discretion if it violates laws, intellectual property rights, or these Terms. You agree not to submit unlawful, abusive, obscene, or misleading Feedback, nor any content containing malware. You are solely responsible for the accuracy of your Feedback.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, our Services may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct errors, update information, or cancel orders if inaccuracies are found, without prior notice (including after an order has been submitted).

Section 13 – Prohibited Uses

You may only use our Services for lawful purposes. You agree not to:

  • Engage in unlawful, malicious, or harmful activity.
  • Violate any laws or regulations.
  • Infringe upon intellectual property rights.
  • Harass, abuse, defame, or intimidate others.
  • Transmit false, misleading, or non‑compliant content.
  • Send spam, chain letters, or unsolicited promotions.
  • Impersonate others or misrepresent your identity.
  • Upload malware or malicious code.
  • Exploit, duplicate, or resell any part of the Services.
  • Collect or misuse personal information of others.
  • Interfere with or bypass security features.

We reserve the right to suspend or terminate accounts without notice if these Terms are violated.

Section 14 – Termination

We may terminate this agreement or your access to the Services at any time, without notice, at our sole discretion. You remain liable for all amounts due up to the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Privacy Policy, and any provisions that by nature should continue.

Section 15 – Disclaimer of Warranties

Information provided through our Services is for general purposes only. We do not guarantee its accuracy, completeness, or usefulness. Reliance on such information is at your own risk.

Except as expressly stated by Fauz, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, title, or non‑infringement. We do not guarantee uninterrupted, timely, secure, or error‑free use of the Services. Some jurisdictions may not allow disclaimers of implied warranties, so these limitations may not apply to you.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, Fauz, Shopify, and their affiliates, officers, employees, agents, contractors, and licensors shall not be liable for any injury, loss, claim, or damages of any kind, including direct, indirect, incidental, punitive, special, or consequential damages. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Services or products purchased, even if advised of the possibility.

Section 17 – Indemnification

You agree to indemnify and hold harmless Fauz, Shopify, and their affiliates, officers, employees, agents, contractors, and service providers against any claims, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising from:

  1. Your breach of these Terms or related documents.
  2. Your violation of any law or third‑party rights.
  3. Your access to or use of the Services.

We will notify you of any indemnifiable claim. Fauz may control the defense and settlement of such claims at your expense, including choice of counsel. You agree to cooperate fully in the defense of indemnified claims

Section 18 – Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law. The unenforceable portion will be deemed severed, and the remainder of the Terms will continue in full force and effect.

Section 19 – Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with any policies or operating rules posted on our site, constitute the entire agreement and understanding between you and Fauz. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, including prior versions of these Terms. Any ambiguities in interpretation shall not be construed against the drafting party.

Section 20 – Assignment
You may not assign, transfer, or delegate these Terms or any rights or obligations under them without our prior written consent. Any attempt to do so will be null and void. Fauz may assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.

Section 21 – Governing Law
These Terms of Service and any separate agreements under which we provide Services are governed by and construed in accordance with the laws of the jurisdiction where Fauz is headquartered. You and Fauz consent to venue and personal jurisdiction in the applicable courts of that jurisdiction.

Section 22 – Headings
Headings in these Terms are provided for convenience only and do not limit or otherwise affect the meaning of the provisions.

Section 23 – Changes to Terms of Service
You may review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check periodically for changes. We will notify you of any material changes in accordance with applicable law, and such changes will take effect on the date specified in the notice. Continued use of our Services after changes are posted constitutes acceptance of those changes.

Section 24 – Contact Information
Questions about these Terms of Service should be directed to:

Email - Fauz.newzealand@gmail.com

Contact Name - Fauzia Umar Farooque Pathan

Contact number - +642902094959

Address - 4018 Great North Road , Glen Eden , Auckland 0602 , New Zealand