Refund policy

Return & Refund Policy – Fauz

All Sales Final
All purchases made at Fauz are final. We do not accept returns, exchanges, or cancellations under any circumstances. Once an order has been placed, no refunds, returns, or exchanges will be processed.

Damage Notification
If your order arrives damaged, you must notify Fauz within 24 hours of delivery by emailing fauz.newzealand@gmail.com or calling on +642902094959 with your order details and photos of the damage. Claims submitted after this period will not be accepted.